not all of us are engineers, are we?
in similar fashion, not all users require access to complex configuration options, and they will surely not be knowledgeable enough to understand a complex usage for what should be a simple action-reaction principle.
not only do we need to adapt the interfaces to the customers, but also to the end-user, making their life easier, either by simplifying the operations, or providing all necessary options.
tuuxedo helps their customers redefine their interfaces for a more consistent user experience and turn the complexity of a mainframe computer operation into the straight simplicity of an iPod nano, if demanded by the user